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Privacy policy

Woo Sang Supermarket ("we," "us," "our") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services.

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1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and delivery address, payment details, and account login credentials.

  • Transaction Information: Details of purchases made on our website.

  • Technical Information: IP address, browser type, operating system, and browsing behaviour on our website.

  • Communication Information: Records of interactions, including emails, messages, or customer service queries.

 

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Manage your account and provide customer support.

  • Send order updates and promotional communications (with your consent).

  • Improve our website’s functionality and user experience.

  • Comply with legal and regulatory requirements.

 

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party companies that assist with payment processing, delivery, and IT support.

  • Legal Authorities: If required by law or in response to valid legal requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

We do not sell or rent your personal information to third parties.

 

4. Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or comply with legal obligations.

 

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data, subject to legal obligations.

  • Objection: Object to the processing of your data for specific purposes.

  • Withdrawal of Consent: Withdraw consent for marketing communications at any time.

To exercise these rights, contact us using the details provided below.

 

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytical data. For more information, refer to our Cookie Policy.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our website indicates acceptance of the revised policy.

 

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at: 

Woo Sang Supermarket

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Thank you for trusting Woo Sang Supermarket. We are committed to safeguarding your privacy.

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